Systematic management of people, process and technology knowledge management is a continuous cycle. The objective of this research is to understand the role of it in managing. Information and knowledge management 2 data information applied for a purpose. Introduction knowledge recognized as the only asset could contribute in. Information processing paradigm of knowledge management growing interest in knowledge management stems from the realization that in the knowledge era, organizational knowledge is a strategic corporate asset that needs to be garnered, retained, updated, disseminated and applied to future organizational problems cf. Knowledge management, artificial intelligence, expert systems, and virtual reality continued expert systems give the computer the ability to make suggestions and act like an.
It management is the discipline whereby all of the information technology resources of a firm are managed in accordance with its needs and priorities. Pdf information technology for knowledge management. Knowledge management km is a subject that has aroused the interest of many researchers in the last decade, being great part of contributions driven by steps, named km process. New knowledge should be captured and stored appropriately for others to access and learn from. Knowledge codification knowledge transfer spirals tools data management tools data warehouses, data search engines, data modeling, visualization information management tools automated information search and retrieval agents, decision support technologies, executive information systems, document management technologies. The journal publishes original research and case studies by academic, business and government contributors on strategies, tools, techniques and technologies for. Is information science in the department of information science faculty of engineering, built environment and information technology university of pretoria november 2003. Barclay managing editor, knowledge praxis philip c. Journal of information technology 1 journal of knowledge management 16 journal of management information systems 2 journal of management studies 4.
For this reason, currently knowledge management has been included in the pioneering organizations agendas in order to appropriately. The effects and the role of information technology on the effects and the role of information technology on knowledge management systems there is an ongoing lively debate about the role that information technology can play for knowledge and skills of librarianship can be applied to knowledge management. Information technology and knowledge management citeseerx. Knowledge management and information technology kmit health sciences center information technology standards for users updated and approved by the kmit operations council september 9, 20 1. However even today, some km systems are little more than information management systems using knowledge as a virtual synonym for information. Most of the information technology management programs are designed to educate and develop managers who can effectively manage the planning, design, selection, implementation, use, and administration of emerging and converging information and. Knowledge management relies on an understanding of knowledge, which consists of discrete or intangible skills that a person possesses. The results of the study indicated that there was a positive significant relationship between information technology and knowledge management practices. Pdf knowledge management and information technology. Knowledge management, technology, strategy, and competitiveness recent study proposed a learningbased technology strategy with three dimensions proactive technology posture, process adaptation and experimentation, and collaborative technology sourcing. The classic oneline definition of knowledge management was offered up by tom davenport early on davenport, 1994. Information systems can directly influence the knowledge management processes. The journal publishes original papers at the forefront of information manage, retrieval, knowledge generation, sharing and management issues.
These resources may include tangible investments like computer hardware, software, data, networks and data centre facilities, as well as the staff who are hired to maintain them. Sep 20, 2016 knowledge management is often associated with information technology but it is an integral part of many organizations. The journal is published in both printed and online versions. Create, communicate and manage knowledge, a knowledge management system has little chance of improving enterprise knowledge sharing. The field of knowledge management identifies two main types of knowledge. In oneway or another, to improve efficiency and increase productivity, many use knowledge management. On the one hand, information technology is used pervasively in organizations, and thus qualifies as a natural medium for the flow of knowledge. Knowledge management is the name of a concept in which an enterprise consciously and comprehensively gathers, organizes, shares, and analyzes its. Knowledge management km refers to a multidisciplined approach to achieving organizational objectives by making the best use of knowledge. Yet not many people particularly not practitioners invest very much time in learning about what. Information technology tools for knowledge management. Pdf knowledge management and elearning by free downlaod publisher.
Abstract as a strategic resource and a key competency for the organizations, knowledge is of vital importance. Yale university knowledge management process 6 of 9 process procedures step activities 1. Knowledge management, information technology, knowledge management system, sociotechnical system. It concepts are pervasive in the current business environment, yet its definition also contains certain intangible aspects. Technology, people and processes in knowledge management. Probably no better or more succinct singleline definition has appeared since.
Understanding the difference between information management. The effects of information technology on knowledge. Pdf purpose aims to impart new insights into the role of information technology it in knowledge extraction, capture, distribution and. Large organizations that can attain this, often develop adequate knowledge management through a continuous process of learning and refinement of systems thinking, which means. This study mainly probes it as a tool which is able to manage, store, and transmit structural knowledge.
Knowledge management, information technology and internal performance. Role of information technology in knowledge management pdf. Knowledge management as an important tool in organisational management. With roughly twothird of the world economy based on services, and the rise of india, philippines, and other nations as global it players, many developing countries have accepted ict as a national mission. Knowledge management km definitions john girard, ph. Mit in information and technology transfer, both of which date from the late 1970s, have also contributed to our understanding of how knowledge is produced, used, and diffused within. Knowledge management is all about applying knowledge in new, previously overburdened or novel situations. The design and implementation of effective knowledge. Information management, knowledge management, information technology, tacit knowledge, intuition, incentives, risks, reengineering introduction it is commonplace these days to say that knowledge is the most critical asset to be managed. Information management underpins the key activities of planning, analysis, action and, above all, learning and development.
Information technology plays an important role in enabling these processes across distributed enterprises. Large organizations that can attain this, often develop adequate knowledge management through a continuous process of. Information technology management scientific papers. As i showed in the previous sections, knowledge and information are actually quite different, as is tacit and explicit knowledge. This paper claims that information technology is and will be quite helpful for knowledge management, however knowledge science cannot be established only. Knowledge management and information technology pdf.
Knowledge management, artificial intelligence, expert systems, and virtual reality continued expert systems give the computer the ability to make suggestions and act like an expert in a particular field virtual reality. The role of information technology it in knowledge management km, is an essential consideration for any. Comprehensive guide to knowledge management smartsheet. Information and communications technology ict is viewed as both a means and an end for development. The following series of tools and techniques describe how knowledge management can enable people to find information and knowledge more effectively. As a scholar and researcher in this field, jikm will no doubt be a useful resource to you, as well as the ideal channel through which you share your latest research. The acquisition, processing, storage and dissemination of. Integrating knowledge management technologies in organizational business processes. They can also indirectly influence knowledge management by affecting contextual factors such as structure, which, in turn, influence knowledge management. Organisations need to manage information well and consistently in order to be responsive to the needs of their customers. The role of information technology in knowledge management.
The role of information technology in knowledge management radha k. The principles and practice of knowledge management by martie maria squier submitted in fulfilment of the requirements for the degree of m. So, while information and data management are certainly very useful, particularly as information sources are growing at exponential rates and with the new focus on big data, it is not synonymous with km. Information technology competency, organizational learning, knowledge management. The role of information technology it in knowledge management km, is an essential consideration for any company wishing to exploit emerging technologies. Pdf information technologies for knowledge management. Knowledge management km is the process of creating, sharing, using and managing the knowledge and information of an organization. Information technology as an enabler of knowledge management. On the one hand, information technology is used pervasively in organizations, and thus qualifies as a. Jan 21, 2016 technology, people, and processes in information management. The purpose of knowledge management is to ensure that the right information is available to the right people.
From information management to knowledge management. Emerald journal of knowledge management information. Knowledge management and information technology kmit. Knowledge management and information technology service page no. To illustrate, theirauf 1999 defines the three components as follows. The study investigated the three dimensions relationships with plant competitiveness. Knowledge management is often associated with information technology but it is an integral part of many organizations. The principles and practice of knowledge management by. Achieving a balance of these elements is no easy task.
The design and implementation of effective knowledge management systems steve morrissey 4 executive summary the field of knowledge management is the study of how firms manage the tacit and explicit knowledge and knowhow their employees have about its products, services, organizational systems and intellectual property. Managing knowledge assets can be a challenge, especially in the construction industry, where shortterm working contracts and temporary coalitions of individuals can inhibit knowledge sharing. Fundamentals of information systems, fifth edition 35 specialized business information systems. Technology, people, and processes in information management. The role of information technology it in knowledge management km, is an essential consideration for any company wishing to exploit emerging technologies to manage their knowledge assets. Informationprocessing paradigm of knowledge management growing interest in knowledge management stems from the realization that in the knowledge era, organizational knowledge is a strategic corporate asset that needs to be garnered, retained, updated, disseminated and applied to future organizational problems cf.
The key objectives of knowledge management the vision lab. It refers to a multidisciplinary approach to achieve organisational objectives by making the best use of knowledge. Knowledge management and information technology service. An established discipline since 1991 citation needed, km includes courses taught in the fields of business administration, information systems. Knowledge management is the process of capturing, distributing, and effectively using knowledge. Pdf the impact of information technology on knowledge. Knowledge management km is the processes used to handle and oversee all the knowledge that exists within a company. Why do we need it for corporates 41 disproportionately high portion of their km effort and resources on technology at the cost of peopleinvolvement or strategic commitment resulting in zero or very. Elsevier butterworthheinemann linacre house, jordan hill, oxford ox2 8dp.
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